About our Support Department

Falcon Host provides a LIVE chat support department for clients and members with interest abroad. If you're having issues, feel free to open a Support Ticket and discuss it with one of our trained moderators and Representative.

Working Hours

The Support Team provides aid via LIVE Chat on Mondays, Wednesdays, and Fridays. However, exceptions can be made, depending on situations at the point of time when urgent support is needed.

Fast

Our Support Chat works with a queue. When you request support, you join the line and wait on your turn to speak to a Representative of the Organization. We try our best to reach out to everyone.

Additional Aid

If at any point of time you wish to further your issue or support request to higher staff members, you are welcome to join our official Discord server by using the button in the navigation above.

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